Frequently Asked Questions – Waco Security Self Storage


1. What are your office and access hours? Our office is open Monday through Friday from 8:30 AM to 5:30 PM, and Saturday from 10:00 AM to 4:00 PM. For your convenience, tenants enjoy 24-hour access to their storage units, allowing you to visit your space anytime—day or night.

2. Where is Waco Security Self Storage located? You can find us at 8811 Van American Drive, Waco, TX 76712, right off Hewitt Drive near Raising Cane’s and close to Interstate 35, Baylor University, and Midway High School. Our location is perfect for residents and businesses in Waco, Hewitt, and Woodway, Texas.

3. What security features do you offer? Your peace of mind is our priority. Our facility is fully fenced and gated, equipped with bright exterior lighting, and monitored by 24-hour video surveillance. Plus, our on-site manager provides an extra level of protection and care.

4. Do you have climate-controlled storage units? Yes! We offer temperature-controlled units that help protect your items from heat, humidity, and extreme weather—perfect for furniture, electronics, and valuables that need extra care.

5. Can I access my storage unit at any time? Absolutely! All tenants have 24-hour access, so you can stop by your unit whenever it’s most convenient for you.

6. What types of storage units are available? We offer a wide variety of storage options, including drive-up units, interior spaces, and indoor vehicle parking for cars, trailers, and small boats. Every unit is ground-level, making loading and unloading quick and easy.

7. How do I rent or pay for my storage unit? You can rent or reserve your storage unit online anytime—it’s fast, easy, and secure. We also offer online bill pay, allowing you to manage your account from home or on the go.

8. Is someone available on-site to help if I have questions? Yes! Our resident manager lives on-site, ensuring the property is always well-maintained and that assistance is available when you need it.

9. What items can I store at Waco Security Self Storage? Our units are ideal for household belongings, business inventory, furniture, vehicles, and more. As long as it’s legal, non-perishable, and safe, you can store it with confidence in our secure facility.

10. Why should I choose Waco Security Self Storage? We combine local care, 24-hour access, and top-notch security features to give you a worry-free storage experience. With our convenient location near Hewitt and Woodway, clean facility, and friendly on-site staff, Waco Security Self Storage is the clear choice for all your storage needs in Central Texas.